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Frequently Asked Question!
You can order our products from our website or by texting our Customer Care number on +91-96863-30300 via WhatsApp from Monday all the way through to Saturday between 10 am to 5.30 pm. Ordering online will simply require you to add the item to your shopping cart and complete the checkout process. Once your order is confirmed, then your account will be created automatically.
No. We currently do not process any international orders.
No. Once the order has been made, it is considered final.
You can buy our products from our website.
Yes we do. Any defective product should be returned with the original purchase receipt. In the event you may need to return one of our products, then please contact us and supply the following information:
- The name of the product
- A photograph of the damaged product
- A copy of the original receipt
- The expiry date of the product
According to our definition, a super food is a fruit or vegetable packed with nutrients like proteins, antioxidants, omega-3, minerals, vitamins and other vital nutrients with proven health benefits.”
Nutritional density implies the ratio of calories to essential micronutrients that are important for good overall health and well-being. Most of the nutrient dense foods are rich in these micronutrients and low on calories.
We have done our best to ensure that the super foods we offer have gone through the least amount of processing in order to preserve the essential nutrients. We can confidently say that our foods are “raw” since they have not been processed in temperatures higher than 115°F to maintain the nutritional integrity of these products
Our products are normally dried or freeze-dried. However, they significantly decrease in flavor and potency beyond the expiry date, so we do not recommend our customers to use them after expiry.
Yes. We offer our customers different promotions which we announce on our website and newsletter, as well as on our Facebook and Twitter accounts.
In an ideal scenario, it should take between seven and ten working days for you to receive your order.
We can do our best to accommodate such a request but that will attract some extra shipping costs. The least amount of time that an order should take to reach a customer is between 2-3 days.
A.Shipping costs are ordinarily calculated by weight and distance. Mostly we use Shiprocket.
The Customer Service Department of our company should take care of any queries regarding returns or exchanges. You can talk to us through [email protected] or text us on +91-96863-30300 via WhatsApp anytime from Monday-Saturday between 10 am and 5.30 pm. We usually close on Sundays and National holidays.
Most of the products we sell have an average shelf life of 6 months. Anyone buying our products can always check the expiry date of the product at the back of the bag.
Our products do not need any refrigeration. You will only need to store them in a dry, cool place.